Privacy Page

Privacy Policy

Privacy Policy

Pristine Pups Ltd is a dog grooming and pet supplies business based in Hampshire and Berkshire, United Kingdom. This Privacy Policy explains how we use any personal information we collect about you when you register your pet with us.


What information do we collect about you?

We collect information about you only when you register your pets with us.

Pristine Pups Ltd may collect and process the following data about you:



  • Your name.
  • Your email address.
  • Your postal address
  • Your contact telephone numbers.
  • Alternative person contact phone number.
  • Your pets name(s)
  • Your pets breed
  • Details of your chosen vets practice

 

How will we use the information about you?

We use this information to send you confirmation of appointment dates and times. Also to send you reminders of your appointment. This is generally through text messages and/or emails.


We collect information about you to send details regarding products and services we offer that we think may be of interest to you.

We may also contact you using the telephone to discuss details about your appointments or questions relating to the care of your pet(s)

Pristine Pups Ltd will NOT share your information for marketing purposes with any third parties.


We will keep your data safely and securely for as long as necessary or according to your instructions.


Where a customer has not been to us for a period of 2 years, we will deem that they no longer wish to be a customer and will delete their information from our database.


Card details are only used for the processing of payments for our products and services. Once processed, this financial information is securely destroyed and never kept on file.

 

Marketing

It is in Pristine Pups Ltd.'s legitimate business interest to keep its customers and contacts informed of our latest products and services.

We process customer information and use direct marketing as a part of this legitimate interest. It's necessary for us to use a variety of direct marketing channels and messages to ensure our customers are kept informed and wherever possible we make sure the information we send is targeted and relevant.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please inform us directly by email, telephone or in writing using the contact details below.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us by post, email, or telephone. We may make a small charge for this service. Any information requested will be sent to you within 30 days.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.


Since the EU's Privacy and Communications Directive came into force on 26th May 2012, all UK websites must inform all visitors what cookies are being placed on their machine. The following cookies are used when a visitor accesses the Pristine Pups Ltd website:


  • All Visitors: Google Analytics cookies are used on the Pristine Pups Ltd website. We use traffic log cookies to identify which pages are being used and which are not. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. They generally appear as '_ga', '__utma' and '__utmz'.


For further information on Google Analytics cookies please refer to the Google Code.  To opt out of being tracked by Google Analytics across all websites, please install the Google Opt-out Browser Add-on.


This website does not use any targeting or advertising cookies.

For further information visit: www.aboutcookies.org or www.allaboutcookies.org


You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

 

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 17th May 2018.

 

How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about out you:


 

Legal Notice

Copyright Notice

The contents of the web site are Copyright © 2018 Pristine Pups Ltd. All Rights Reserved. Information on the web site, including but not limited to, text, images and sound, may not, except for strictly private purposes or where otherwise indicated, be reproduced, transferred, distributed or stored without prior written permission by Pristine Pups Ltd. Modifications to the contents of the web site are expressly prohibited. Some parts of the web site contain images that are subject to the copyright rights of their providers.


No Warranties or Representations

Information on this website is provided "as is". In no event will Pristine Pups Ltd be liable to any party or any direct, indirect, special or other consequential damages for any use of this website, or on any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.


  • Pristine Pups Ltd makes no warranties and / or representations whatsoever about any other website, which you may access through this site. Such warranties and / or representations are provided only as a convenience and do not mean that Pristine Pups Ltd endorses or accepts any responsibility for the contents or the use of such website. In addition, it is up to you to take precautions and to ensure that whatever you select for your use is free of such items as viruses, worms, malware and other items of a destructive nature.
  • Information on this website may contain technical inaccuracies or typographical errors.
  • The information contained on this website may be changed at any time without prior notification or obligation.

 

 

Pristine Pups Ltd is registered in England and Wales under company registration number 9791880

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